Q: How long does it take to process orders?

A: Please allow 24-48 hours for order processing.

 

Q: Haven’t received your package from USPS yet? 

A: Given the situation with COVID-19 USPS is experiencing delays to shipment speed. We ship out packages within 24 -48 hours of the order being received but have no control on when it will be delivered. We have noticed some packages go from label created to delivered. Please allow USPS up to 14 days to deliver your package.

 

Q: Do you offer discounts of promotions?

A: Yes, we do! Sign up for text or emails and receive 15% off your first order. Also, be sure to enroll in our free rewards program and receive rewards just for signing up! See Rewards icon on the bottom left of the screen.

 

Q: I forgot to add the discount code at checkout. Can you adjust?

A: Unfortunately we are unable to adjust payments/pricing after you submit an order. Please be sure to take your time and ensure all codes, credit, & discounts are applied BEFORE you hit "submit".

 

Q: Can I cancel an order?

A: Orders cannot be changed, modified, or canceled after checkout. 

 

Q: I have a question regarding fit/sizing. What should I do? 

A: Thistle and Main offers styles from different brands and sizing can vary from one brand to another, so please read the product description for additional information or use our sizing guide link for more help.

IF IN DOUBT, SIZE UP! Boutique sizing tends to run smaller. 



Q: What are your shipping rates?

A: $5 flat rate shipping. Free shipping for orders over $75.

 

Q: What is your return policy?

A: Please refer to our refund policy.